How is AI used in email marketing?

Dashrath Singh October 17, 2024 5 Minutes Read
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Introduction

The emergence of AI in email marketing is gradually transforming how businesses connect with their customers. Primarily, email marketing focuses on a set of undifferentiated messages sent to a large number of prospects. These emails are highly effective in maximizing customer engagement.

However, with time, the process of email marketing has become a lot more advanced. The implementation of techniques like A/B testing, customer segmentation, and personalization has drastically transformed the relevance of email marketing.

Yet, it requires a significant amount of manual effort until AI integration in email marketing. This new approach automates the complex process of developing bespoke and segment-specific email messages. It can also optimize different aspects of an email campaign to boost performance, increase open rates, and drive engagement. The following section talks about everything marketers need to learn about AI email marketing and how they can upgrade their campaigns with the support of artificial intelligence.

What is AI email marketing?

AI-based email marketing essentially signifies the blend of technology and communication. This new approach involves the use of artificial intelligence to enhance email campaigns through automation and personalization. Artificial intelligence is capable of shortlisting content based on individual recipients through analysis of data segmentation and optimization. Generative AI empowers marketing experts to compose and send targeted messages in a more efficient way. All these together are helping in maximizing engagement and outcomes.

Will AI replace email marketers?

It is important to understand that AI in email marketing can only write about advantages and integrated features. These mostly work based on the information fed into the platform, and then the outcome is linear, that is, mostly feature and benefit-driven. Here, a major challenge is that most buyers choose products based on their benefits, features, and emotions.

At present, email marketers are heavily relying on AI to develop new forms of content. However, it is observed that these content pieces often lack empathy and emotion. Machine-generated content is useful, but it cannot replace email marketers who analyze and humanize data. Professional marketers use storytelling to humanize emails for consumer retention and trust. It is not just about personalization, which focuses on using the customer’s name, shopping journey, and other related data. It is clear email marketers are necessary along with the integration of AI-powered email marketing tools.

Advantages of AI in email marketing

Below are some of the short and long-term advantages of using artificial intelligence in email marketing:

1. Lower expenses

AI-based email marketing solutions make it easier to design effective campaigns. As a result, business owners are able to save a significant amount of money spent on marketing. Reports suggest organizations will reduce as much as 20% of their expenses post-AI implementation.

2. Faster scaling

Statistics suggest that by 2025 the global AI market will be valued at a whopping $120 billion. An increasing number of brands are now turning towards automation saas tools like ManagePlus for effective email communication with their existing as well as target audience. This, in turn, is aiding businesses in scaling marketing campaigns without losing valuable time or money.

3. Convenient data extraction

AI in email marketing is capable of extracting actionable patterns from different datasets. For instance, it helps in understanding what works for a large data set of high-performing marketing emails. Also, one can easily program and reprogram based on AI experiments. With access to the right set of information about subscribers, businesses can eliminate sending generic emails.

How AI is beneficial for boosting email marketing campaigns?

The following section lists some of the strategic ways AI can improve the performance of email marketing campaigns:

1. Personalized email content

AI can analyze customer data like purchase history, customer journey, browsing patterns, etc. All these help in customizing emails for individual recipients. This personalization goes beyond including the recipient’s first name in the subject line. With AI, brands can provide tailored product recommendations, email content based on customer preferences, and more.

2. Improving subject lines

AI is excellent for writing compelling email subject lines. Artificial intelligence makes use of natural language processing and data from previous campaigns to take actions that align with different audience segments. AI is also helpful for optimizing and testing variables in real time. Brands can now adjust campaigns to keep up with ongoing trends and increase email marketing conversion rate.

3. Appealing CTAs

With the use of artificial intelligence, marketers can easily define call-to-action (CTA) strategies. This is done through the analysis of messages across segments for the target audience. It is suitable for identifying the right placement, wording, and design of CTAs, based on real-time feedback.

4. Integration of dynamic content

AI in email marketing campaigns leverage dynamic content to customize emails based on real-time data. For instance, it can automatically insert and change content based on specific conditions, updating offers based on inventory status. This ensures that every email is personally composed for the target recipient.

AI email marketing best practices

AI-based email marketing has become a game-changer for all kinds of email marketing campaigns. However, it requires continuous input from marketers to keep things in line with the intended purpose. The following are some best practices that can help in driving results without losing the human connection:

1. Automation requires some human touch

AI can automatically perform a series of email marketing tasks, but that doesn’t mean one should completely rely on the machine. Marketers must always keep an eye on the quality and relevance of emails to ensure that they have the much-needed human touch.

2. Cleaning up data

Email marketing relies heavily on high-quality data. It is beneficial to keep data comprehensive and clean at all times. AI can do an excellent job when it gets access to accurate and extensive data. Also, it helps in enhancing the validity to make accurate predictions and offer valuable insights.

3. Maintaining compliance and privacy

Marketers should always comply with data protection laws when collecting and using data in AI email marketing. They must also communicate transparently about collecting and using AI to ensure customer trust.

4. Leverage predictive analytics

The predictive capabilities of AI are helpful for forecasting future trends and customer behaviors. This further facilitates active adjustments to the marketing strategy, such as content personalization and personalized offers.

5. Frequent monitoring

AI has a dynamic nature and its effectiveness evolves with time. Regularly monitoring campaigns and adapting as necessary helps keep the campaign performing optimally. Adjusting AI input and settings based on performance data can help in fine-tuning marketing strategies.

Conclusion

As the use of AI in email marketing becomes more popular for contact segmentation and personalization, email marketers can focus on factors like customer experience and strategy. Automation saas tools like ManagePlus feature advanced AI functions to help with customer segmentation based on demographic details. The best part of using these tools is that they can effectively automate a series of functions without impacting the quality of the marketing campaign. Marketing teams can now create value-based email campaigns to maximize email marketing conversion rate.

 

Dashrath Singh

CEO @ ManagePlus | Marketing Automation with AI | Product Development | Software Development