This Privacy Policy explains how our social media management platform collects, uses, and protects the personal information you provide when you use our platform. We are committed to protecting your privacy and providing a safe and secure online experience.
Consent
By accessing our Service, you accept our Privacy Policy and Terms and Conditions, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, you are accepting the policies and practices described in this Privacy Policy. Each time you use this platform, service, maintain an account with ManagePlus and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy.
Age of Concent
By using the Service, you represent that you are at least 18 years of age.
Information We Collect
When you sign up for our social media management platform, we collect certain personal information, such as your name, email address, and billing information, business name, address, phone number, fax number, services, products, keyword information, social media links, and media including photos and videos. We also collect information about the social media accounts you connect to our platform, including your login token and engagement metrics.
We may also collect information about how you use our platform, such as the features you use and the frequency and duration of your use within our app.
We collect various types of information to provide and improve our services. We may also aggregate information in order to track trends and analyze use patterns of the Service. This information may include personal data and other data as described in our Privacy Policy. By using our App, you consent to the collection, processing, and use of your information in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to provide and improve our social media management platform, including to:
- Authenticate your access to the platform
- Manage your social media accounts
- Post content to your social media accounts
- Monitor engagement metrics and provide analytics
- Communicate with you about our platform and services
- Provide customer support
- Process payments
We may also use your information for research and development purposes, to improve our platform and develop new features and services.
Your business information is used to manage your business profiles online, promote your business online, and create content for your business to be utilized in those endeavors.
We are committed to responsible data use and compliance with applicable laws and regulations. Our data use practices are outlined in our Terms of Use and Platform Data Use Policy. We do not engage in prohibited practices, such as discrimination based on personal attributes, eligibility determinations, surveillance, or selling of data.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with our service providers, such as payment processors and cloud hosting providers, who help us provide and improve our platform.
We may also disclose your information if required by law, such as in response to a court order or subpoena.
All personal data collected by our platform is solely used for internal purposes to provide and improve our services. We prioritize the protection of user privacy and do not engage in personal data sharing practices with external parties. Our platform does not share any user personal data with third-party tools, including AI models.
Demonstration of User Consent for Data Sharing:
When users fill out the content generation input form on our platform, certain data is collected to facilitate the generation of content. This may include information such as user preferences, topic, keywords, and formatting instructions. We share this data solely with external AI services for content generation needs and do not disclose any additional personal data from users. We take precautions to ensure that only necessary data for content generation is shared, and any sensitive or personally identifiable information is excluded. Our platform employs robust security measures to safeguard user data during the sharing process.
By submitting the content generation input form, users implicitly consent to the sharing of the provided data with external AI services for content generation purposes. Users retain the option not to submit the content generation form if they do not wish to share their data with third party AI models for content generation.
Security of Your Information
We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. We take reasonable measures to protect the security of your personal information, including using encryption technologies to secure your data in transit and at rest. However, no data transmission or storage system can be guaranteed to be 100% secure. These measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
Service Providers and Data Security
When engaging Service Providers, we ensure they comply with these Terms and relevant policies. Our commitment to data security includes maintaining safeguards, promptly addressing security vulnerabilities, and adhering to incident reporting requirements as stated in our Terms.
Your Choices
You can access and update your personal information through your account settings on our platform. You can permanently delete your data by contact your account manager or by contacting admin at contact@manageplus.io. You can also unsubscribe from our marketing communications by following the instructions in the emails we send you.
Information gathered about your business is available to you in our account for review. You have the right at any time to contact us with edits to your account information. Upon cancellation of your account, you have the right to ask us to take down your business information from any platforms controlled by ManagePlus.
We acknowledge our compliance review rights and your right to suspension and termination in accordance with our Terms. Our commitment to user privacy extends beyond these Terms and includes your responsibilities regarding user data and indemnification.
Tracking and Analytics:
Our platform utilizes external tracking platforms to collect data on user interactions and behavior within the platform. These tracking platforms help us understand how users navigate and interact with our services, allowing us to analyze trends, identify areas for improvement, and enhance the overall user experience. The following information may be collected and analyzed:
- Usage Data: Information about how users interact with our platform, including pages visited, features used, and actions taken.
- Device and Browser Information: Data related to the devices and browsers used to access our platform, such as device type, operating system, and browser type.
- IP Addresses: Internet Protocol (IP) addresses may be collected for security purposes and to analyze geographical trends in platform usage.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to gather information and improve our services. Users have the option to manage their cookie preferences through their browser settings.
The data collected by these tracking platforms is used for internal analytics purposes only and is not shared with third parties for advertising purposes. We prioritize the protection of user privacy and adhere to industry best practices for data security and confidentiality.
By using our platform, users consent to the collection and processing of their data for the purposes outlined above.
International Data Transfers
If your Processing of Platform Data includes personal data controlled by us and involves transfers to territories outside the European Economic Area or the United Kingdom, you are subject to the relevant international data transfer requirements as detailed in our Privacy Policy.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to our Privacy Policy, we will notify you by email or by posting a notice on our platform. We will communicate with you via email, mail, or notifications within our App regarding updates, notices, or communications related to our relationship with you and your use of Platform.
Privacy Policy Compliance
We have a publicly accessible privacy policy that complies with relevant laws and accurately explains how we process your data, the purposes for which we use it, and how you can request data deletion. Our privacy policy is consistent with these Terms and all other applicable terms and policies.
General
As outlined in our Terms, certain provisions will continue to apply after the Terms have ended. These provisions ensure a proper transition and alignment with our privacy practices even after the termination of the relationship.
Merger or Aquisition
In the event we (or ManagePlus) undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your account information, which is comprised of both business and personal information, may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our (or ManagePlus) assets may continue to process your account information as set forth in this Privacy Policy.
Glossary
Our Glossary provides definitions for key terms used in our privacy policy. Familiarize yourself with these terms to understand the scope and applicability of our practices.
Contact Us
If you have any questions or concerns about our Privacy Policy or our social media management platform, please contact us at contact@manageplus.io.