At ManagePlus, we strive to provide our customers with the best possible service. We understand that sometimes things don’t work out as planned, and we are committed to ensuring your satisfaction. Below is our refund policy for ManagePlus services:

Refund Policy

1. Eligibility for Refund

Customers are eligible for a full refund of their subscription payment if they request the refund within 15 days of making the payment. Refunds are only applicable for the current month’s payment and not for any previous months’ charges.

2. Refund Process

To request a refund, please follow these steps:

  1. Contact Customer Support: Send an email to our customer support team at with the subject line “Refund Request- <Account Name>”. Please include your account details and the reason for the refund request.
  2. Refund Review: Our customer support team will review your request 3-7 business days. We may contact you for additional information if necessary.
  3. Approval and Processing: If your refund request is approved, we will process the refund to the original payment method used during the purchase. Refunds typically take 5-10 business days to appear on your statement, depending on your financial institution.

3. Conditions for Refund

  • The refund request must be made within 15 days of the original payment date.
  • Refunds will only be issued for the initial subscription payment. Subsequent renewals and charges beyond the initial payment period are not eligible for a refund.
  • Refunds are only applicable for the current month’s payment. Charges for any previous months are non-refundable.
  • Refunds are not applicable for any custom services or integrations that were delivered and accepted by the customer.
  • If any discounts or promotional offers were applied during the purchase, the refunded amount will be adjusted accordingly.

4. Non-Refundable Situations

  • Requests made after the 15-day refund period.
  • Any fees associated with additional services or custom features that have been delivered.
  • Misunderstandings of the service features and functionalities after the usage period exceeding the refund eligibility.
  • Charges for any previous months’ subscriptions.

5. Changes to the Refund Policy

ManagePlus reserves the right to modify this refund policy at any time. Any changes to the policy will be communicated to our customers through our website and will take effect immediately upon posting.

6. Contact Information

If you have any questions regarding our refund policy, please contact our customer support team:

  • Email:
  • Address: ManagePlus, Symentix Technologies Private Limited, 26-A, Janki Vihar, Sanganer, Jaipur, India

We value your business and aim to ensure your experience with ManagePlus is exceptional.

Thank you for choosing ManagePlus.

Last update date- 07th June 2024